We can’t wait to see you in the studio and on the mats soon!

We can’t wait to see you back in the studio soon!

All new students should have received an email to the primary email account on file which would have been from our online portal called “PerfectMind”.  This email would have requested that you either CREATE or RESET your username and password for the online registration portal.  Below you will see a step-by-step guide on how to create your account and register for classes each week.  If you did not receive this email or are experiencing difficulty, please send us a message and we will help you set it up!

Please keep in mind the following reminders:

  • Times are identical for Live Zoom Classes and In-Person Classes
  • Only In-Person classes require pre-registration
  • We require 24 hour cancellation notice if you can no longer attend a class you registered for.  Please do this by emailing us at rockysilvasamericankarate@gmail.com
  • Registration for the entire following week becomes available each Monday evening and is first come first serve basis
  • If you are on a waiting list and a spot becomes available, an instructor will contact you to confirm your attendance ASAP.  If you do not hear from us, then the class was full.
  • Although you may go on a waiting list for a preferred class time, you should still register for 2 classes that have availability
  • ALL STUDENTS SHOULD REGISTER FOR 2 CLASSES PER WEEK

 

 

Step 1

To begin using our online portal to register for in-person classes, you must first create or reset your account.  The email address we have on file as your primary email will be the account that receives the reset/create prompt as seen above.  You will then proceed by clicking the links in the email to set-up your username and password.  You will need to use your primary email that this was sent to as your username, and create a new password that is easy to remember.

Step 2

Now that you have an active account within the portal, you will be able to use 2 main options. The first is the My Info tab which allows you to change basic user info including things like updating contact info, uploading a student photo, and more. In the future, this may also be a place to view transactions and other histories associated with your account.

The main feature you will need is the Online Booking tab which will allow you to reserve your in-person classes each week.  Please click the Online Booking tab to begin. This may be located as seen in the image above, or in the menu icon on a mobile device in the top corner of the screen.

Step 3

Once you have navigated to Online Booking, you will be prompted to select the date for your students’ class.  Please be sure of the following when selecting a class to book into:

  • How many spots are still available?  It is on a first-come first-serve basis.  Classes become available in the evening each Monday for the following week
  • Please register for 2 classes for the following week
  • We advise you book into a class with availability; however you may go on a waiting list
  • You must provide RSAK with a minimum of 24 hours’ notice to cancel your attendance in a class.  This is to ensure everyone has a spot for in-person training
  • Be sure you have selected the correct student, class name and time located on the left before you click Book

Click “Book” to proceed with reserving the correct class.  If the Book option reads as “Info”, then the class is not ready to accept bookings at this time.

Step 4

This screen serves as a double checking of the class you are trying to reserve for you or your student.  Although the list at the bottom shows all future classes which will become available in future weeks, only the class listed in the banner at the top of the page is the one available for booking.  Click Book again to confirm this class.

Step 5

Here you will be prompted to select which students are going to be booked into the class.  If families have multiple students associated with the same primary email account, then they should be able to book students into the same class on this screen by selecting all of the students.  If students are in different classes, they will require separate reservation and booking entries.

Click “Next” to book the selected student into the class.  If you receive the above red error message, then it is likely that you already booked into this class.  If you have a question about whether you are booked into this class or not, please email us or call us for additional clarification.

Step 6

There are no fees associated with this booking.  All classes are included under your normal tuition.  Fee will read as $0 and you can click Checkout to finish your booking.

Step 7

Here you will have options for confirmation of your booking.  Email reminders will be sent both 1 day and 1 hour prior to class start time.

Step 8

Your email confirmations should look similar to this.  Now you are ready to join us next week!  Please be sure to arrive with your uniform and belt already on and arrive only 10 minutes prior to class start time.

Step 9

This will resemble the confirmation email you receive which will confirm we received your booking for the given class.  If you do not see this, please check your spam or junk mail and be sure that communication@perfectmind.com is not blocked or marked as a spam email.

⚠️ PLEASE DO NOT SHOW UP TO AN IN-PERSON CLASS UNLESS YOU HAVE AN EMAIL CONFIRMATION WHICH VERIFIES YOU ARE SUCCESSFULLY BOOKED.

⚠️ STUDENTS WHO ARE NOT BOOKED INTO AN IN-PERSON CLASS AND SHOW UP ANYWAYS MAY BE DENIED ACCESS INTO THE CLASS IF WE ARE AT CAPACITY.